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Subscriber Benefits

There are many benefits to being a subscriber at CMS. If you have questions about any of the items listed below, call our Audience & Ticketing Services team at 212-875-5788 or email info@chambermusicsociety.org.

Free Digital Encores for your performances

Within two weeks of an Alice Tully Hall performance or twelve hours of a Rose Studio performance, you'll be able to stream that concert online for free. For Alice Tully Hall performances and Inside Chamber Music lectures, visit your online account to view. Otherwise, visit our Watch & Listen section to view the latest livestreams.

Easy ticket exchanges

Ticket exchanges are easy and convenient! If you can’t attend a concert, return your tickets at least 24 hours prior to the event and we will arrange an exchange. Please note that tickets received after the performance cannot be exchanged. If your plans are not yet confirmed, you don’t need to specify a new date when exchanging your original tickets—you can select your new date when it is convenient for you. Original tickets must be returned to us, unless otherwise specified.

If you are exchanging into a more expensive section or concert, you will be charged the difference in price. Any special offers used for the initial purchase will not apply.

Tickets cannot be exchanged into future seasons and the ticket exchange credit will expire at the end of the season.

Please note select concerts are not available to request on exchange. All concerts pending availability. CMS360 Subscribers are limited to 2 exchanges.

Save 15% on additional tickets

Other organizations may limit your savings opportunities to a specific period, but at CMS you always save on additional tickets. Purchase single tickets to performances throughout the season at a special subscriber discount of 15% off. To receive this discount, please mention that you are a subscriber when you call the CMS Ticketing Office (212-875-5788) or log in to your account on our website.

Effortless replacement tickets

Lost tickets are easily and quickly replaced. Call our Ticketing Office prior to the concert or stop by the Patron Window once you’re at the concert. We can also transfer tickets to your friends at the last minute if needed.

Tax-deductible ticket donation

Can’t use your tickets? Don’t let them go to waste. Ticket donations are tax-deductible. To donate tickets, please return your tickets at least 24 hours prior to the concert so that we can make your tickets available to another music lover.

In order to process your ticket donation, we ask that you return your tickets to our office:
The Chamber Music Society of Lincoln Center
Attn: Donations, Subscription Office
70 Lincoln Center Plaza, 10th Floor
New York, NY 10023-6582

Please be aware that seats released through exchange and donation are often reassigned, and if you have indicated your intention to release your tickets, we reserve the right to reassign them unless you let us know.

Subscription Ticket Exchange Policy

Subscribers may exchange their subscription tickets for another performance in the current season at no charge by returning tickets to the ticketing office, either in person or by mail. Tickets must be received at least 24 hours in advance of the concert you are exchanging out of. Please call in advance to verify availability and prices. Tickets received after the performance cannot be exchanged.

Exchange in person

You may exchange your tickets in person at the Chamber Music Society Ticketing Office in the Samuel B. and David Rose Building at 165 West 65th Street, 10th Floor, Monday–Friday, 10 AM–5 PM during the season. You may also exchange your tickets at Alice Tully Hall at Broadway and 66th Street, Monday–Saturday, 10 AM-6PM, and Sunday, 12 PM-6PM.

Exchange by mail

To exchange tickets by mail, send your tickets to:
The Chamber Music Society of Lincoln Center
Attn: Ticket Exchange
70 Lincoln Center Plaza, 10th Floor
New York, NY 10023-6582

Tickets must be received by the Ticketing Office at least 24 hours before the date on the ticket to be exchanged and the information listed below must be included. Please allow ample time for mailing. CMS is not responsible for delayed or undeliverable mail. Tickets received after the performance cannot be exchanged. Please call to confirm that we have received your tickets in the mail.

Information to include with mail exchanges: 

  • Name, address, day and evening phone numbers
  • Concert title, date, time, and place of the performance you wish to exchange into

When exchanging, please keep in mind the following:

  • Past-date tickets cannot be exchanged.
  • Exchanges must be completed 24 hours before the event date on the tickets to be exchanged.
  • We do not offer refunds.
  • Exchanges are only available for events produced by The Chamber Music Society of Lincoln Center.
  • Tickets are subject to availability; there may be some concerts for which exchanges are not possible.
  • Seating assignments may differ from subscription seats, depending on availability.
  • Ticket prices are subject to change, therefore some exchanges may require additional payment.

Please note select concerts are not available to request on exchange. All concerts pending availability. Additional concerts may sell out and therefore become unavailable. Prices are subject to change, therefore exchanges may require additional payment. Exchanged tickets cannot be transferred to subsequent seasons. CMS360 Subscribers are limited to 2 exchanges.